Selected Work
From global platforms to scrappy startups, the work is always the same: listen deeply, think clearly, write like a human.
Built the complete brand foundation for YouTube Music — from strategy and positioning through messaging, tone, and campaign. Defined what the brand is, what it isn't, and why it matters.
Directed brand foundation and launch campaign for a new multi-resort ski pass that far exceeded its first-year sales goal.
Collaborated with Nike's insights team to create a new global consumer narrative and launch their first-ever interactive multimedia experience for internal education.
Positioned a wellness brand for people who find meaning in the ordinary. Led focus groups, developed the full brand platform and manifesto, and guided packaging design — all grounded in the belief that normalcy is the ultimate luxury.
Led a global consumer insights project and executive workshop, culminating in a company-wide rollout of new consumer profiles.
Brand positioning, digital strategy, and content wireframes for Snow Peak Campfield, a first-of-its-kind outdoor experience.
Cultural branding strategy to transform a respected niche brand into the next iconic outdoor company, targeting Millennial "Naturehackers" who hack their careers to live in outdoor towns.
Brand audit, competitive analysis, and a 317-respondent consumer survey that mapped the purchase journey and competitive perception for a marine manufacturer.
Stakeholder research, brand platform, visual identity, and guidelines for Ontario's premier four-season mountain resort.
Category design during Bizzabo's $138M raise — creating the Event Experience OS category and naming the problem it solves: the Event Impact Gap.
Positioning and social strategy for Blizzard's Overwatch mobile brawler, aimed at a 730-million-player market.
Positioning and three-level messaging architecture for PayPal's digital wallet, benchmarked against ten fintech competitors.
Brand narrative and brand book across Timberland's three tiers, grounded in interviews with a founding-family grandson, a hip-hop community figure, and a factory worker.
813-respondent study and owner ethnographies revealing an NPS of 79 — and a roadmap to the owners the brand hadn't reached yet.
A 1,058-respondent survey plus Moscow and St. Petersburg ethnography to position Eddie Bauer's entry into Russia.
Seeding experience strategy for the adidas x Peloton launch collection — fostering community through an exclusive mechanic.
Positioning and post-acquisition category design for the platform trusted by 18 of the top 20 pharmaceutical companies.
Complete brand foundation for the rooftop-tent maker — promise, manifesto, and visual character. Later acquired by Thule.
Repositioning from athletic performance to active lifestyle for the brand's Amazon relaunch after leaving Target.
70th-anniversary rebrand for the Portland nonprofit — modernizing the brand while honoring seven decades of service in Old Town.
Mixed-method research into where gaming intersects wellness for lululemon guests — 86% of gamer guests believe games positively impact their well-being.
Category design for the healthcare navigation company — building the Personalized Healthcare category from named problem to homepage.
An 84-slide category POV naming the Cash Flow Disconnect and creating the Cash Flow Performance Platform category.
Research and strategy frameworks for making Lunchables the most creative food brand in kids' gaming.
Donor personas and a twelve-month activation roadmap for raising $1M a year through gaming.
1,600+ gamers surveyed on where music and gaming meet — research and creative strategy for SoundCloud's gaming audience play.